WatchBuys Contact Us

Our regular office hours are 9:00 AM - 7:00 PM EST Monday through Friday. We check e-mail and voice mail messages regularly after hours and on weekends and are able to respond to most phone and e-mail messages within one hour.

Please use one of the following methods to contact us.

Contact by Phone

To reach us by phone, please call (888) 333-4895.

Please note that this line is for the exclusive use of our clients, both existing and new. Please do not use this line to contact us for solicitation purposes (i.e. to market or sell products or services to us).

Live Chat Online

Please look at the button below. If the button indicates Support Online, we are online now and ready to help you immediately with your watch sales and product information questions - just click the button and chat with us live.

We encourage you to contact us by phone for answers to multiple questions, or to discuss matters that require a more in-depth conversation.

If you have questions about an order, your purchase history or your account with us, we will need to speak with you by phone. We are unable to discuss order or account information by chat to protect the privacy and security of your account information.

If you do not see a button our chat is offline at this time - simply follow one of the links below to contact us by e-mail.


Contact Us by E-Mail

To contact us by e-mail, please choose the link below that best fits your request:

WatchBuys is headquartered in North Carolina's Research Triangle Region and operates on Eastern Time.